Palabras clave
estrategia
cuadro de mando integral
planeación estratégica
Cómo citar
Resumen
As one of the challenges in the organization, Organizational cynicism interacting with occupational burnout, play a decisive role in organizational silence. The purpose of this study is to evaluate the effect of organizational cynicism on organizational silence considering occupational burnout as a mediating variable in the relationship between these two variables. For this purpose, three hypotheses were composed. To collect the information necessary for testing the hypotheses, two standard questionnaires of James (2005) to measure organizational cynicism and occupational burnout, and the questionnaire of Nol and Van Dyke (2012) to measure organizational silence were used and they were distributed Among 189 Employees of Farokhshahr Social Security Hospital as a Sample volume of research. Liserel software was used to analyze the data and hypothesis testing. The results of the test of research hypothesis, confirmed the effect of occupational burnout on organizational silence while showing that there is a significant relationship between organizational cynicism and organizational silence, as well as the occupational burnout, and the effect of occupational burnout is great on this relationship. At the end of the research, some suggestions were also presented in accordance with the findings of the research.
Citas
Aguilar-Cruz. F. & Perez-Mendoza. J. S. (2017). Movilidad Social en Mexico. La educacion como indicador de desarrollo y calidad de vida. Opcion, vol. 33, No. 84 (2017): 664-697.
Bhagat, R. S., Krishnan, B., Nelson, T. A., Leonard, K. M., Ford Jr, D. L., Billing, T. K. (2010). Organizational stress, psychological strain, and work outcomes in six national contexts: A closer look at the moderating influences of coping styles and decision latitude. Cross Cultural Management: An International Journal, 17(1), 10-29.
Chiaburu, DS. C., Peng, A. C., Oh, I. S., Banks, G. C., & Lomeli, L. C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83(2) , 181–197.
Chiaburu, DS. C., Peng, A. C., Oh, I. S., Banks, G. C., & Lomeli, L. C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83(2) , 181–197.
Davisa, W. D., Gardnerb, W. L. (2004). Perceptions of politics and organizational cynicism: An attributional and leader–member exchange perspective. The Leadership Quarterly, 15(4), 439–465.
Davisa, W. D., Gardnerb, W. L. (2004). Perceptions of politics and organizational cynicism: An attributional and leader–member exchange perspective. The Leadership Quarterly, 15(4), 439–465.
Mehdi Mafi, “A Hierarchical Model of ICT in Digital Society to Access Information,” Canadian Journal on Electrical and Electronics Engineering, vol. 3, issue 7, 2012, pp. 366-374.
Davodi, H., Iravani, H., Fami, H. S., & Ameri, Z. D. (2017). Affecting Factors on Water Resources”™ Sustainability in case of small holding farmers, Alborz province, Islamic Republic of Iran.
Dawley, D. D., Andrews, M. C., Bucklew, N. S. (2008). Leadership & Organization Development Journal, 29(3), 235-247.
Dawley, D. D., Andrews, M. C., Bucklew, N. S. (2008). Leadership & Organization Development Journal, 29(3), 235-247.
Fuchs, S. (2011). The impact of manager and top management identification on the relationship between perceived organizational justice and change-oriented behavior. Leadership & Karaca, H. (2013),”an exploratory study on the impact of organizational silence in hierarchical organization: Turkish National Police Case”, European Scientific Journal, vol.9, No.23 , pp. 38- 50.
Mehdi Mafi, “Integration of Mobile Ad hoc and WIMAX Networks with Approach of Admission Control and Hand off Combination Applied in Telemedicine Services,” American Journal of Scientific Research, vol. 83, 2012, pp. 14-24.
Fuchs, S. (2011). The impact of manager and top management identification on the relationship between perceived organizational justice and change-oriented behavior. Leadership & Organization Development Journal, 32(6), 555-583.
Gotsis, G., Kortezi, Z. (2011). Bounded self-interest: a basis for constructive organizational politics. Management Research Review, 34(4), 450-476.
Knights, Janice Anna and Kennedy, Barbara Jean. (2005) “Psychological Contract Violation: Impacts on Job Satisfaction and Organizational Commitment Among Australian Senior Public Servants”, Applied H.R.M. Research, 10/ 2: 57-72.
Lemire, L., Rouillard, C. (2005). An empirical exploration of psychological contract violation and individual behaviour The case of Canadian federal civil servants in Quebec. Journal of Managerial Psychology, 20(2), 150-163.
Llontop. R. G. & Gonzales. C. O. (2017). Imaginarios sociales en estudiantes de educacion sobre la calidad de la formacion investigative. Opcion, vol. 33, No. 84 (2017): 759-790.
Medler-Liraz, H. (2014). Negative affectivity and tipping: The moderating role of emotional labor strategies and leader-member exchange. International Journal of Hospitality Management, 36)January( , 63– 72
Meyer, G.W (1994), social international processing and Social networks: A test of Social influence mechanisms. Human Relations, 47: 1013-1036.
Morrison, E. W., & Milliken, F. J. (2000). ”Organizational silence: A barrier to change and development in a pluralistic world”. Academy of Management Review, 25(4), 706- 72
Mehdi Mafi, “Integration of Mesh WLAN and WiMAX Networks Applied in Telemedicine services to Transfer Fixed and Mobile User`s Data,” Second Conference on Telemedicine, Tehran, Iran, Jun. 2014.
Peng, W.X., Wang, L.S., Mirzaee, M., Ahmadi, H., Esfahani, M.J & Fermaux, S (2017). Hydrogen and syngas production by catalytic biomass gasification. Energy Conversion and Management. Volume 135, 1 March 2017, Pages 270-273
Polatcan, M., Titrek, O. (2014). The Relationship Between Leadership Behaviors Of School Principals And Their Organizational Cynicism Attitudes. Procedia - Social and Behavioral Sciences, 141)August( , 1291 – 1303.
Tahmassebpour, M. (2016). Performance Evaluation and Scalability of IP-based and Heuristic-based Job Scheduling Algorithm Backup Systems. Indian Journal of Science and Technology. Vol. 9 (26).
Poon, J. M., Malaysia, B. (2004). Effects of performance appraisal politics on job satisfaction and turnover intention. Personnel Review, 33(3), 322-334.
Qian, Y., Daniels, T. D. (2008). A communication model of employee cynicism
Ristig, K. (2009). The impact of perceived organizational support and trustworthiness on trust. Management Research News, 32(7), 659-669.
Rubin, R. S., Dierdorff, E. C., Bommer, W. H., & Baldwin, T. T. (2009). Do leaders reap what they sow? Leader and employee outcomes of leader organizational cynicism about change. The Leadership Quarterly, 20(5), 680–688.
Tahmassebpour, M. (2016). Methods and algorithms of capacity calculation and increase throughput in wireless sensor networks base of ZigBee: A survey, Indian Journal of Science and Technology, vol. 9 (26).
Sholtz, Dwan (2008). Theories of personality. Tanslated by Karimi, Yousef; et al. Organization Development Journal, 32(6), 555-583.
Suazo, M. M. (2009). The mediating role of psychological contract violation on the relations between psychological contract breach and work-related attitudes and behaviors. Journal of Managerial Psychology, 24(2), 136-160.
Till, R. E., Karren, R. (2011). Organizational justice perceptions and pay level satisfaction. Journal of Managerial Psychology, 26(1), 42-57.