Cómo citar
Resumen
During long ages the knowledge is known as a valuable source of money and it can effect on the quality of services at any place and time properly. The present study is verifying on the staff management knowledge puberty on quality of educational services of Shahid Chamran University and the present study by the aim is application and by gathering the data it is introductive and by the kind of coordination and it is depending on structured quotations. The devices of study is depending on questionnaire of staff knowledge puberty, quality of knowledge services. The statistic society of survey is containing Kerman University staff 300 ones that 271 ones were selected by applying Morgan chart. It was applied of structured quotations as evaluation between the staff knowledge management and quality of educational services. Five subordinate hypothesis delivered by model of data verification, they were all at acceptable level and the model of data verification is on acceptable level and the model of data verification has acceptable level hence there is a meaningful relation between staff management and quality of educational services.
Citas
Zakeri, Amir, Gharakhani, Mohsen Kehsvarz, (2011) Applying the model of Circular at evaluation, The Magazine of Iranian training medicine. No.13 112- 154.
Rayoufi, Mohammad, (2000) University and cultural development, Barge Farhang Second Year, No. 4: 28-35.
Zarnjirchi, Seyed Mahmoud, Rabani, Mojde, 2006, a thesis to making knowledge, Tadbir Magazin, monthly scientific. Seventeenth year, No. 175, 45-67.
Zaval, Taghi, Behrangui, Mohammadreza, Asgariyan, Mostafa, Naderi, Ezatolah, (2007), Evaluation of educational services of Payame Nour educational services Eastern and Western Azarbayejam by its students evaluations, The magazine of research and planning, winter 2007, Version 13 No. 4 , 398-69.
Abdullah, F. (2006) .Measuring Service Quality in Higher Education: Hedperf Versus Servperf. Marketing Intelligenc and Planning. 24(1): 31-47.
Ana Brochado(2009) . Comparing Alternative Instruments to Measure Service Quality in Higher Education” Faculty of Economics,University of Porto,Porto,Portugal”™ The Current Issue and Full text Archive of this Gournal is available at www.Emeraldinsight.com/0968-4883.html.
Bebko, C.P. (2000) . "Service Intangibility and its Impact on Consumer Expectations of Service Quality", Journal of Services Marketing. 14( 1): 9-26.
Campbell JL, Ramsay J, Green J.( 2001 ) . Age, gender, Socioeconomic and Ethnic Differences in Patients”™ Assessments of primary health care. Quality in health care. 2001; 10:90-95. Doi: 10.1136/qhc. 10.2 90.[pubMed]
Valizadeh, J., Sadeh, E., Javanmard, H., & Davodi, H. (2017). The effect of energy prices on energy consumption efficiency in the petrochemical industry in Iran. Alexandria Engineering Journal.
Davodi, H., Iravani, H., Fami, H. S., & Ameri, Z. D. (2017). Affecting Factors on Water Resources”™ Sustainability in case of small holding farmers, Alborz province, Islamic Republic of Iran.